ebay: Customer Service? Not so much…

Here’s a copy of a lovely techie chat I just had with a Half Bot / Half Human guy called Peter Krantz on ebay.

 

Peter Krantz
Welcome to eBay Live Help, my name is Peter. How may I be of assistance?
Peter Krantz
Are you still with me? Just checking to make sure we didn’t lose the connection.
designcedeon
Hi, im trying to sell my motorcycle but i am getting an unresolvable error in the ‘Create your listing’ page. After inputting all the information and clicking ‘Continue’ i get an error saying ‘A feature is currently unavailable, please click continue and resolve the errors’ When i try to go back the page will not load.
Peter Krantz
While I am pulling up your account, is there anything else you would like me to look into for you?
designcedeon
no thankyou
Peter Krantz
I will just need a moment while I check this for you.
designcedeon
ok np
Peter Krantz
From what you’ve said, it sounds like clearing out your web browser’s cache and cookies will resolve this for you.
Peter Krantz
The “cache” is where your computer stores images and web pages you’ve visited so they’re easier to access. “Cookies” are small files stored on your computer to help websites identify you the next time you visit.
Peter Krantz
When your cache gets full or you have old cookies, your browser may be very slow or have problems loading pages. Would you like me to provide the steps for you?
designcedeon
no thankyou i can do this
designcedeon
thats bad page design if thats the case.. clearing now…
designcedeon
didn’t work.. same error.
designcedeon
quote : This feature is temporarily unavailable
Your selections have caused errors. Please click Continue below to go back and correct your errors.
designcedeon
Upon clicking continue …
designcedeon
Page Not RespondingThe eBay page or feature you are attempting to access is not responding.
Please try the options below:

Try to access the feature directly from the eBay Home Page, instead of using a bookmark.
Wait a few minutes and try to access the feature again.

designcedeon
I have waited a few minutes many times now
designcedeon
Are you still with me? Just checking to make sure we didn’t lose the connection.
Chat Session Ended, Goodbye. (5009)
O.K. so maybe posting the Bot line back to him pissed him off a bit… still the fucker hung up on me because he didn’t have any cut and paste responses left.  Or maybe he was 100% bot and i reached the end of my ‘choose your own adventure’ book style conversation.
Either way.. ebay.. your customer service sucks! .
End of line.